At Crochellaa.ng, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

INFORMATION WE COLLECT

Personal Information

When you place an order or create an account, we collect:

• • Name and contact information (email, phone number)
• • Billing and shipping addresses
• • Payment information (processed securely by our payment processors)
• • Order history and preferences

Browsing Information

We automatically collect certain information when you visit our site:

• • IP address and browser type
• • Device information
• • Pages visited and time spent on site
• • Referring website

HOW WE USE YOUR INFORMATION

We use your information to:

• • Process and fulfill your orders
• • Communicate with you about your orders and inquiries
• • Send you marketing communications (if you've opted in)
• • Improve our website and customer experience
• • Prevent fraud and enhance security
• • Comply with legal obligations

SHARING YOUR INFORMATION

We do not sell, rent, or trade your personal information. We may share your information with:

• • Service Providers: Companies that help us operate our business (payment processors, shipping companies, email service providers)
• • Legal Requirements: When required by law or to protect our rights
• • Business Transfers: In the event of a merger, sale, or transfer of our business

COOKIES AND TRACKING

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

YOUR RIGHTS

You have the right to:

• • Access the personal information we hold about you
• • Request correction of inaccurate information
• • Request deletion of your information (subject to legal requirements)
• • Object to processing of your information
• • Opt-out of marketing communications at any time

To exercise these rights, please contact us at hello@crochellaa.ng

CHILDREN'S PRIVACY

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

INTERNATIONAL TRANSFERS

Your information may be transferred to and processed in various countries. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

CONTACT US

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: